At dmbet, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a dmbet player under Philippine law.
dmbet complies fully with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines. Your personal data is processed lawfully, fairly, and transparently at all times.
dmbet does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, verify your identity, and improve your experience.
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data. dmbet provides clear channels to exercise these rights at any time.
All data transmitted between your device and the dmbet platform is protected by industry-standard TLS encryption. Sensitive data at rest is stored using AES-256 encryption protocols.
dmbet uses cookies to maintain your session, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings at any time.
If you have any questions or concerns about how dmbet handles your personal data, our dedicated Data Privacy Officer is reachable via the contact details provided in this Policy.
dmbet is the operator of the online gaming platform accessible at dmbet.one (the "Platform"). For the purposes of the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, dmbet acts as the Personal Information Controller in respect of the personal data of registered players and visitors to the Platform.
dmbet operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to processing personal data in a manner consistent with the principles of transparency, legitimate purpose, and proportionality as required by Philippine data privacy law.
This Privacy Policy applies to all personal data collected through the dmbet Platform, including the website, mobile interface, customer support channels, and any other services operated by dmbet. It does not apply to third-party websites or services that may be linked from the Platform.
dmbet collects the following categories of personal data from players and Platform visitors:
Identity Data:
Contact Data:
Financial Data:
Technical Data:
Behavioural Data:
dmbet does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health information, except where a player voluntarily discloses health-related information in the context of a responsible gaming request.
dmbet collects personal data through the following means:
All data collection is conducted with your knowledge and, where required by law, with your explicit consent. You may withdraw consent at any time, subject to the limitations described in Section 9 of this Policy.
dmbet processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, dmbet processes your personal data on the following legal bases:
dmbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom dmbet shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the purposes specified by dmbet.
dmbet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with dmbet's data disposal procedures.
dmbet uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Note that disabling certain cookies may affect the functionality of the dmbet Platform.
dmbet does not use cookies to track your activity on third-party websites outside of the dmbet Platform.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by dmbet:
To exercise any of the above rights, please contact dmbet's Data Privacy Officer using the contact details in Section 14. dmbet will respond to all data subject requests within fifteen (15) business days of receipt, as required by the Data Privacy Act.
dmbet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dmbet will notify the National Privacy Commission and affected players within seventy-two (72) hours of becoming aware of the breach, as required by law.
While dmbet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for notifying dmbet immediately of any suspected unauthorised access to your Account.
The dmbet Platform is strictly intended for individuals aged 21 years and above. dmbet does not knowingly collect personal data from individuals under the age of 21. The minimum legal age for casino-style gambling in the Philippines is 21 years, and dmbet enforces this requirement through mandatory age verification during Account registration.
If dmbet becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated Account, delete the personal data, and report the matter to the relevant authorities where required by law.
If you are a parent or guardian and believe that your child has registered an Account on the dmbet Platform, please contact our support team immediately so that we can take appropriate action.
dmbet primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where dmbet uses internationally hosted cloud infrastructure or third-party game providers with servers in other jurisdictions.
Where such cross-border transfers occur, dmbet ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required by the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements incorporating the standard contractual clauses approved by the National Privacy Commission, or transfers to jurisdictions that the NPC has recognised as providing adequate data protection.
By using the dmbet Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards described above.
dmbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this Policy will be revised accordingly.
Where changes are material — meaning they significantly affect your rights or how we use your personal data — dmbet will notify registered players via email or a prominent notice on the Platform at least fourteen (14) days before the changes take effect. For non-material changes, the updated Policy will be published on this page without prior notice.
Your continued use of the dmbet Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the Platform and may request Account closure in accordance with the Terms & Conditions.
dmbet has appointed a Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact the dmbet DPO through the following channels:
If you are not satisfied with dmbet's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.
For general support queries unrelated to data privacy, please use the dmbet Live Chat or email [email protected].
Now that you understand how dmbet protects your privacy, explore the platform with peace of mind. Fair games, secure payments, and your data always in safe hands.
Must be 21 years or older to play. Gambling is addictive. Know when to stop.